Customer Survey Feedback - Waterra Customer Survey 2009

Waterra has just completed its latest annual customer survey as part of our ongoing commitment to continual improvement. We are delighted to hear that our customers continue to rate us very highly across a range of factors.

More than 95% of you were satisfied or highly satisfied with Waterra's service and nearly 90% of you would recommend us to other people.


We were interested to find out that not everybody had visited our new website to found out about the breadth of our Groundwater Equipment product portfolio. So we will be taking steps to ensure that we communicate that it is available and highlight some of the great items that we stock.

We will be using the blog to provide more feedback on the results of the survey over the next few weeks.

Waterra UK Ltd - Groundwater Monitoring Professionals

Waterra UK Blog

Cross Rail? No, Happy Cross Rail!

We are delighted to announce that Cross Rail have ordered 4 new CMT multilevel borehole systems to support the site investigation process for the exciting new proposed rail route across London.

The Continuous Multichannel Tubing (CMT) range chosen by Cross Rail allows detailed vertical sampling of complex groundwater environments. Specifically, hydraulic data is needed at several vertical intervals in relation ot the proposed tunnel route below Central London to investigate pore pressures and groundwater flow.

Waterra was chosen as the supplier of choice in this instance on the back of the successful trials of the CMT system over the last 2 years. It has proven to be the simplest and most economical multilevel system available for the collection of hydraulic data. It is currently being deployed at several locations on the Farringdon to Liverpool Street section of the Cross Rail route.

To find out more about our CMT capability come and talk to us at Waterra's stand, AWM115, at the Sustainabilitylive! event at the NEC Birmingham 19th-21st May 2009.

Waterra UK Ltd
Groundwater Monitoring Professionals

Sustainabilitylive! - Low Flow Show!

Waterra is focusing on its low flow and passive sampling solutions for this year's Sustainabilitylive! show at the Birmingham NEC between the 19th and 21st May.

Sampling methodology has become a big talking point according to Peter Dumble, Waterra UK Ltd's MD.

"Many of our customers are asking what the alternatives are in how they conduct groundwater sampling. Low flow and passive sampling options are becoming increasingly popular and I am pleased to say that Waterra is showing off a variety of solutions at the Sustainabilitylive! event."

Waterra is featuring;

• Hydrasleeve Passive Sampler equipment
• Solinst Bladder Pumps
• Waterra's Wasp 12v Submersible Pumps and Low Flow Controller
• Solinst Double Valve Pumps

See all of this equipment and more on Waterra's stand (AWM 115) and come and let us know what your requirements are.


Waterra UK Limited
Groundwater Equipment for Professionals